FAQ

Flights

Can I book one-way, round-trip, and multi-city flights?

Yes. The database foundation supports one-way, round-trip, and multi-city flight booking flows.

Payments

Can customers pay by bank transfer?

Yes. Bank transfer is seeded as a payment gateway and proof uploads are supported by the database.

eSIM

When does a customer receive the eSIM QR code?

The order can be marked delivered by admin after payment confirmation and inventory assignment.

Support

Can customers contact support about a booking?

Yes. Contact messages are stored for admin review and future support workflows.